COOKIES & PRIVACY POLICY
Last updated: March 2026
HALO TRADES ("we", "us", "our") respects your privacy. This Cookies & Privacy Policy explains how we collect, use, share, and protect personal information when you use our website, purchase access via Whop, and access our services through Discord and any other platforms we may use.
This Policy applies to:
- Website visitors
- Purchasers and subscribers via Whop
- Members accessing content through Discord
- Users accessing HALO TRADES through any additional platforms we may use from time to time
1. Platforms we use
We use third-party platforms to deliver our services:
- Whop for billing, subscription management, purchase records, and access entitlements
- Discord for community delivery and role-based access to content
We may also use additional platforms, tools, or service providers from time to time to operate, improve, communicate, and deliver HALO TRADES services. This may include analytics, video hosting, scheduling, automation, communications, security, and hosting providers.
Payments are processed by Whop and its payment partners. We do not store full payment card details.
2. Information we collect
We may collect and process the following information depending on how you use our services.
A) Information you provide
- Basic account information provided during purchase or platform access
- Messages and information you choose to share within Discord or other service platforms
- Coaching-related information you voluntarily provide (for example, goals, experience, screenshots, notes)
B) Membership and access information
- Subscription status, tier, and entitlement information (provided via Whop)
- Platform identifiers needed to deliver access (for example, Discord user ID/username and assigned roles)
C) Website and device information
- IP address, browser type, device type, pages viewed, and general usage data
- Cookies and similar technologies (see Cookies section)
3. How we use your information
We use personal information to:
- Provide and manage access to paid services and community areas
- Deliver educational content and coaching-style resources
- Administer subscriptions, renewals, cancellations, and access changes
- Prevent fraud, unauthorised access, and abuse
- Maintain platform security and operational integrity
- Improve website performance and user experience where analytics are enabled
4. Lawful bases under UK GDPR
Where UK GDPR applies, we process personal data under one or more lawful bases, including:
- Contract: to provide access to services you purchase and administer membership
- Legitimate interests: to secure, maintain, and improve the platform, prevent abuse, and support operations
- Consent: for optional cookies or marketing where required
- Legal obligation: where required for compliance, recordkeeping, or lawful requests
5. Sharing and disclosures
We do not sell personal information.
We may share limited information with:
- Whop to manage billing, entitlements, and purchase records
- Discord to apply and remove roles and provide access
- Service providers used to operate the website and platform infrastructure where applicable
We may also disclose information where required by law or to protect users, the community, and the integrity of our services.
6. International transfers
Some service providers may process data outside the UK. Where required, appropriate safeguards are used in line with UK GDPR requirements.
7. Retention
We retain information only as long as necessary to provide services, manage access, maintain records, prevent abuse, resolve disputes, and meet legal obligations. Retention periods vary depending on data type and purpose.
8. Security
We apply reasonable technical and organisational measures to protect personal data. No online service can guarantee absolute security.
9. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, and request portability of your data, as well as withdraw consent where applicable.
As purchases and access are handled through Whop, privacy requests should be submitted through the Whop platform associated with your purchase wherever possible.
10. Cookies
We use cookies and similar technologies to support:
- Core website functionality
- Performance and experience improvements
- Traffic and usage measurement where enabled
You can control cookies through browser settings and, where applicable, via our cookie banner or consent tool.
11. Updates to this Policy
We may update this Policy from time to time. The latest version will be posted on this page.